Privacy Policy

Last updated: September 2026

NeuralTrix AI IT Corporation Private Limited ("NeuralTrix AI", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect when you use our website www.neuraltrixai.com and our services, why we collect it, how we protect it and the rights available to you. It is published in accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").

1. Information We Collect

Information you provide: your name, email address, phone number, company details and messages you send through our contact, consultation and newsletter forms; and, for job applicants, your CV, work history, current and expected compensation, notice period and profile links.

Information collected automatically: if you accept analytics cookies, basic usage data such as browser type, device, pages visited, time spent and approximate location, collected through Google Analytics with IP anonymisation enabled.

2. How We Use Your Information

We use personal data to respond to enquiries and consultation requests; to provide, manage and improve our services; to evaluate job applications and communicate with candidates; to send updates you have subscribed to; to understand how our website is used; and to keep our website and systems secure and comply with legal obligations.

3. Consent and Legal Basis

We process personal data on the basis of your consent, which you give when you submit a form or accept analytics cookies, or for legitimate uses permitted under the DPDP Act, such as responding to a request you have made or complying with the law. You may withdraw your consent at any time by contacting us; withdrawal does not affect processing carried out before it.

4. Data Used in AI Projects

Any data you share with us for an AI project is used only for that project, handled under a written agreement, and never used to train models for other clients without your explicit written permission. Where required, we process project data within your own cloud or on-premise environment.

5. Cookies and Analytics

Our website uses Google Analytics to understand how visitors use our site. Analytics cookies are set only after you accept them in the cookie banner. You can change your choice at any time by clearing this site's data in your browser, or block cookies through your browser settings.

6. Sharing of Information

We do not sell or rent your personal data. We share it only with trusted service providers who help us operate our business - for example website hosting, email and analytics providers - under appropriate confidentiality obligations, or when required by law, court order or a government authority.

7. International Transfers

Some of our service providers may process data outside India. Where this happens, we take reasonable steps to ensure your data remains protected and that transfers comply with applicable law, including any restrictions notified under the DPDP Act.

8. Data Security

We implement reasonable security practices and procedures, including access controls, encryption in transit and restricted access on a need-to-know basis, to protect personal data against unauthorised access, loss, misuse or alteration.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Enquiry records are kept for as long as needed to manage our relationship with you. Job applications and CVs are retained for up to 12 months so we can consider you for future openings, unless you ask us to delete them sooner.

10. Your Rights

Subject to applicable law, you have the right to: access a summary of the personal data we hold about you and how it is processed; request correction, completion, updating or erasure of your personal data; withdraw consent; have your grievances redressed; and nominate another person to exercise your rights in the event of death or incapacity. Visitors from the European Union may also have rights under the GDPR. To exercise any right, contact our Grievance Officer below.

11. Children's Data

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Grievance Officer

In accordance with the Information Technology Act, 2000, the rules made under it and the DPDP Act, you may contact our Grievance Officer with any questions, complaints or requests regarding your personal data:

Grievance Officer
NeuralTrix AI IT Corporation Private Limited
VFSTR, Guntur, Andhra Pradesh, India
Email: info@neuraltrixai.com
Phone: +91 8142438759

We will acknowledge your grievance within 48 hours and aim to resolve it within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India once it is operational.

13. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date, and significant changes will be highlighted on our website.

14. Contact Us

For any other questions about this Privacy Policy, email info@neuraltrixai.com or visit our contact page.