Knowledge Assistants (RAG)

Instant Answers From Your Company Knowledge

Secure AI assistants, engineered by retrieval specialists, that answer questions from your documents, policies and internal data - with sources, in seconds.

Enterprise Knowledge Assistants (RAG)

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

Knowledge Assistants

What We Offer

Enterprise Knowledge
Assistant Services

Valuable knowledge is scattered across documents, wikis, emails and databases, and employees lose hours searching for it. Our experienced engineers build knowledge assistants using retrieval-augmented generation (RAG): the assistant locates the most relevant information in your own content and uses it to deliver accurate, source-backed answers - respecting user permissions and keeping your data private.

Knowledge Source Integration
Knowledge Source
Integration
Document Processing & Indexing
Document Processing
& Indexing
RAG Assistant Development
RAG Assistant
Development
Access Control & Security
Access Control
& Security
why choose NeuralTrix AI
why choose NeuralTrix AI
Why Choose NeuralTrix AI

Accurate Answers You Can Trust

why-choose
Source-Backed Responses

Every answer references the documents it came from, so users can verify information instantly.

why-choose
Permission-Aware Access

Users only see answers from content they are authorised to access, protecting sensitive information.

Start Your Project

Connect All Your Knowledge Sources

Our engineers connect PDFs, Word files, SharePoint, Google Drive, Confluence, Notion, websites, databases and ticketing systems.

Talk to an Expert
integrations
ai
Semantic Search

Users ask questions in plain language and receive the most relevant answers - not just keyword matches.

Discuss Your Needs
ai
Always Up to Date

Automatic synchronisation keeps the assistant current as your documents and policies change.

Discuss Your Needs

Enterprise Use Cases

Enterprise Employee Help Desk

Enterprise Employee Help Desk

An internal assistant that provides employees with instant, policy-accurate answers to HR, IT and operational queries, reducing ticket volumes for support functions.

  • Accurate HR and policy guidance
  • IT self-service enablement
  • Lower internal ticket volumes
Request a Consultation
Customer Support Knowledge Base

Customer Support Knowledge Base

An assistant that equips service agents and customers with accurate, source-referenced answers drawn from product documentation, FAQs and historical case records.

  • Faster first-contact resolution
  • Consistent, source-cited responses
  • Scalable customer self-service
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Academic & Research Knowledge Access

Academic & Research Knowledge Access

An assistant that enables students, faculty and research teams to securely search and query course materials, publications and institutional records.

  • Course material question answering
  • Research literature discovery
  • Secure institutional knowledge access
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How It Works

How We Build Your
Knowledge Assistant

process
process
process
process
Knowledge Audit

Our specialists identify your key knowledge sources, users and the questions they need answered.

Ingestion & Indexing

We process, chunk and index your content securely for accurate retrieval.

Assistant Development

Our engineers build the RAG pipeline, answer generation, citations and user interface.

Launch & Tune

We deploy, measure answer quality and continuously tune retrieval and responses.

6+

Core AI Service Lines

10+

Industries We Build For

100%

Custom-Built Solutions

24/7

Autonomous AI Operation

Engagement Models

Flexible Ways to
Work With Us

Pilot

/ Proof of Concept

Validate the idea on your own data before committing to a full build.

Get a Quote

Use-case discovery workshop

Working prototype on sample data

Feasibility and value assessment

Roadmap to production

Recommended

Build

/ Production Solution

A secure, production-ready solution integrated with your systems.

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End-to-end design and development

Integration with your apps and data

Testing, evaluation and guardrails

Deployment and team handover

Scale

/ Ongoing Partnership

Continuous improvement, monitoring and support as your needs grow.

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Monitoring and performance tuning

Model and prompt updates

New features and use cases

Priority support

FAQ

Frequently Asked Questions

RAG combines search with a language model. The system first retrieves relevant content from your documents, then generates an answer based on that content - making responses accurate and grounded in your data.

RAG significantly reduces this risk. We ground answers in your documents, show sources and configure the assistant to say when it does not know.

Yes. We implement permission-aware retrieval so users only receive answers from content they are authorised to access.

On your website, intranet, Slack, Microsoft Teams, WhatsApp, or embedded directly in your existing applications.
Proven Results

Related Case Studies

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Related Articles

Insights from our team on building practical, industry-ready AI.

Let's Build Your
Knowledge Assistant

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